We would like to sincerely thank Audit Hawke for conducting the audit as part of our NDIS registration process. We appreciated the professional and respectful manner, clear communication, guidance and thorough approach, which made the process constructive and informative. The insights gained will support our continued improvement and help us align more closely with the NDIS Practice Standards, ultimately enhancing the quality of services we provide to participants.
NDIS compliance • SIL readiness • capability
NDIS compliance that works in practice.
Internal audits, SIL readiness, staff training and corrective-action support for providers who want safer services and greater confidence before audit day.
Tailored to your service model Australia-wide support
SIL readiness focusFour practice areas
01
Supported decision-making
02
Safeguarding
03
Practice governance
04
Housing & support arrangements
01
JUL
Find your transition pathway JUL
New SIL requirements are now in effect.
Registration group 0138, certification audit and a SIL supplementary module require a clear provider response.
Choose your starting point
Support built around the decision in front of you.
Whether you are entering the market, strengthening an existing service or responding to findings, the work starts with your actual scope and risk.
How we can help
From readiness insight to sustained improvement.
Each service is designed to leave your organisation with clearer ownership, stronger evidence and capability that remains after the engagement.
Priority for 2026
SIL Compliance & Audit Readiness
Prepare for registration group 0138 and the SIL Practice Standards with tailored gap assessment, evidence review and training.
Explore service ↗NDIS Internal Audit
Identify NDIS compliance gaps early with an evidence-led internal audit and practical improvement plan.
Explore service ↗NDIS Audit Preparation
Prepare your systems, evidence and team for verification, certification, mid-term or renewal audit.
Explore service ↗NDIS Non-Conformity Support
Respond to audit findings with structured root-cause review, corrective actions and closure-ready evidence.
Explore service ↗NDIS Staff Training
Build confident teams with practical NDIS, SIL, safeguarding and audit-readiness training tailored to real roles.
Explore service ↗Ongoing NDIS Compliance Support
Keep governance, evidence and continuous improvement active between audits with structured ongoing compliance support.
Explore service ↗4connected
evidence layers
evidence layers
Governance
Systems
Records
Everyday practice
The Audit Hawke approach
Look beyond policies. Follow the evidence into practice.
A strong compliance system connects leadership decisions, documented controls, reliable records and the experience of people receiving support.
- Specific to your organisation: not a recycled compliance pack.
- Proportionate to risk: priority goes to safety, rights and service quality.
- Clear enough to act on: findings include ownership and practical next steps.
- Designed to build capability: your team understands the system, not just the document.
A straightforward process
Clarity at every stage.
We agree the scope, test what matters, explain what we find and support practical improvement.
01
Understand
Your services, scope, risks, deadlines and priorities.
02
Assess
Relevant documents, records and operational evidence.
03
Strengthen
Close priority gaps and build capability.
04
Assure
Verify readiness and show leaders remaining risk.
SIL readiness in practice
Turn scattered evidence into a leadership-ready SIL plan.
A structured readiness review can group evidence across the four SIL areas, highlight inconsistent worker guidance and turn complex requirements into a staged improvement roadmap.
Clear evidence ownershipHome-level samplingTargeted workforce actions
See common engagement scenarios Readiness focusAction plan
Participant voiceEvidence mapped
Safeguarding controlsReview
Practice governanceStrengthen
Home agreementsReview
Provider feedback
Trusted support, experienced in practice.
Providers value a respectful audit experience, clear guidance and practical support that strengthens confidence and capability.
A highly esteemed and respected auditor, very thorough and precise with audits.
I have often heard other providers describe audits with a sense of dread, but my experience was quite the opposite. The session with Audit Hawke demonstrated why. The auditor's warm and approachable manner, combined with a genuine desire for my success, turned what could have been daunting into an incredibly positive experience. The guidance highlighted my knowledge of legislation and policies aligned with NDIS, Services Australia, Aged Care and Human Rights. The feedback validated current practices while inspiring new ideas for improving services and preparing for future audits. The attention to detail, professionalism and comfortable interaction with participants left me empowered and motivated to keep improving. Thank you for the excellent services, non-conformance assistance and ongoing support.
Audit Hawke's auditor was the best lead auditor we have worked with since engaging the company in 2022. The lead auditor was very professional, demonstrated strong knowledge of the role and provided valuable advice notes. The audit became a functional business activity and a learning tool. We recommend Audit Hawke to anyone planning an NDIS audit.
Audit Hawke made our audit preparation seamless. Complex requirements were explained in simple terms, we were guided through internal audit processes and received excellent support to resolve non-conformities.
The training on NDIS Practice Standards was engaging and highly relevant to our staff, giving us the tools and confidence to apply compliance in practice.
We recommend Audit Hawke to any provider looking for trusted support with internal audits, audit readiness or ongoing compliance improvement.
Audit Hawke has been instrumental in helping us strengthen our compliance systems. The internal audit services not only identified gaps but also provided actionable solutions to improve our governance and operations.
The expertise in non-conformity management helped us address issues promptly and effectively, ensuring we remained aligned with NDIS requirements.
The tailored training programs empower staff to understand the NDIS Practice Standards and apply them confidently in day-to-day service delivery.
Practical guidance
Start with a clearer understanding.
Plain-language resources help teams translate requirements into useful questions and actions.
SIL update
What registration group 0138 means for providers
Understand provider pathways, certification audit expectations and the relationship between registration, service agreements and claiming.
8 min read →Practice guideThe four SIL Practice Standard areas explained
A practical introduction to supported decision-making, safeguarding, practice governance and housing and support arrangements.
10 min read →ChecklistSIL audit-readiness self-check
Questions for leadership, quality teams and service managers to identify early readiness priorities.
12 min read →Frequently asked questions
Useful answers before we talk.
The right engagement depends on provider status, scope and timing.
What type of NDIS organisations do you support?
We support new applicants, registered providers, SIL organisations and teams preparing for verification, certification, mid-term or renewal audit.
Can Audit Hawke conduct our official certification audit?
Audit Hawke provides internal audit, readiness, training and corrective-action support. Formal verification and certification assessments are completed through an Approved Quality Auditor.
Can you help if our audit date is close?
Yes, subject to availability. We identify urgent risks and evidence that can be responsibly strengthened in the available time.
Do you provide generic NDIS policy packs?
Our focus is implementation. Tools and documents must reflect your real services, risks and responsibilities.
A clearer next step
Request a consultation Build confidence before your next audit.
Share your current provider status, timing and priority area. We will recommend a practical first step.